Data & AI Advisory SME (EMEA)

Act as a trusted advisor and value architect to support AEs in positioning data and AI as strategic business accelerators across BPO, CX Tech, and transformation engagements. This SME will help clients define, design, and de-risk data and AI initiatives that deliver measurable ROI.

Scope of Contribution

• Support AE-led sales cycles by translating data and AI capabilities into business outcomes (cost reduction, revenue uplift, risk mitigation)

• Enable vertical value plays (FS, Retail, Travel, Telco) with outcome-based narratives

• Provide specialist expertise on data transformation, operational intelligence, predictive analytics, and AI/ML use casesEnsure tight integration of Data & Intelligence solutions with BPO and CX delivery *, * Support AEs in discovery, scoping, and client engagement for Data & Intelligence opportunities

• Lead technical and business workshops with client stakeholders (COO, CFO, CDO) to identify high-impact use cases

• Shape value propositions that attach data and AI solutions to existing engagements, creating integrated business cases

• Build credibility with client technical and business leaders by articulating modern data architectures, AI/ML workflows, and platform strategies

• Enable the field with playbooks, case studies, ROI models, qualification frameworks, and demo assets

• Contribute to pre-sales rigor by ensuring opportunities are well-scoped, qualified, and executable (MEDDPICC discipline)Act as a feedback loop to refine GTM positioning, value plays, and delivery approaches

Profile

• Proven experience in enterprise data/AI consulting, solution architecture, or specialist pre-sales (GSI, data platform vendor, or technology-enabled consultancy preferred)
• Strong business acumen-able to speak CFO/COO language, not just data scientist language
• Hands-on knowledge of modern data ecosystems:

• Cloud platforms: AWS, Azure, GCP
• Data platforms: Databricks, Snowflake, BigQuery, Redshift, Synapse
• Analytics & BI: Power BI, Tableau, Looker
• AI/ML: predictive analytics, propensity models, MLOps, GenAI foundations

• Value-selling mindset-able to quantify business impact and build compelling ROI narratives
• Cross-functional orchestration-comfortable navigating complex organizations and aligning technical, operational, and commercial stakeholders
• Consultative credibility-experience working with senior business leaders and shaping strategic roadmapsEMEA experience and fluency in English (French, German, or Spanish a plus)

Success Metrics

• $2-3M ACV contribution (prorated FY26) in support of AE-led deals
• Data & Intelligence attachment rate across target accounts
• Pipeline quality and velocity through structured qualification and enablement
• Delivery alignment-proposals that convert into successful, high-margin projects

Do you have experience in Tableau?

We're Concentrix. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us., At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice." Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.