Functional Manager Student Information System
Role details
Job location
Tech stack
Job description
The Eindhoven University of Technology (TU/e) is an internationally oriented university, specializing in engineering, science and technology. We are known for our big scientific impact and development of technological innovations. If you join Eindhoven University of Technology, you step onto the campus of a small university with a big impact on the smartest region of the world. A university where we work together on innovative ICT and education projects. We are looking for a Functional Manager Student Information System, with experience in IT system support and/or educational administrative processes. Within the Education area, our Student and Education Logistics Support team is responsible for the support and management of OSIRIS, the university's Student Information System, and supporting the continuous improvement and innovation in education administration.
As a Functional Manager Student Information System, you'll be working in the product team Student and Education Logistics Support, part of the Product Area Education within the department of Library and Information Services, LIS. Within this product team, you will work with various disciplines on OSIRIS and related applications that support student administrative and logistical processes in education. Outside your team, you will also be working closely with other product teams within the field of education (Assessment Support, Learning Support, Alliance Support, Hybrid Education & Audiovisual Support), educational experts, architects, privacy and security, and, of course, business representatives from our departments.
As a Functional Manager Learning Applications, you will:
- Assess business needs regarding the current and future OSIRIS system and translate these into functional requirements.
- Conduct impact analysis for Request for Change calls, based on business needs and requirements.
- Support the analysis and improvements of existing student administration processes.
- Translate educational and administrative processes to functionalities and technical specifications within OSIRIS.
- Build and maintain relationships with key users, and other business representatives.
- Keep in touch with technical experts, both internally and from suppliers (CACI).
- Take care of the functional management and support on OSIRIS (2nd line support).
- Good understanding of interfaces between OSIRIS and other systems.
- Participate in educational innovation projects and the implementation of new functionalities.
- Support the functional management aspects of our strategic university alliances (EuroTeQ and EWUU) within the OSIRIS environment., * A pre-employment screening (e.g. knowledge security check) can be part of the selection procedure. For more information on the knowledge security check, please consult the National Knowledge Security Guidelines.
- Important for non-EU applicants: Please be aware that for this position, specific residence permit requirements apply. If you are a non-EU national, you may not be eligible to legally work in this role under current Dutch immigration regulations. We strongly advise you to contact our Staff Immigration Team (staffimmigration@tue.nl) before applying to check your eligibility and to receive further guidance.
- Please do not contact us for unsolicited services.
Requirements
Do you have a Bachelor's degree?, Are you a hands-on professional with an affinity for education? Then we look forward to receiving your application. Particularly, if you recognize the following characteristics in yourself:
- HBO / University work and thinking level.
- Engaging team player with enthusiasm, who is highly customer-focused.[CP1]
- Preferably 3 or more years of experience in supporting a technical and/or administrative working environment.
- Written and spoken communication skills in Dutch and English.
- Proactive/hands-on work approach, and ability to work independently.
- You familiarize yourself quickly with new systems and can be a technical sparring partner for colleagues and suppliers.
- Systemic way of working.
- Knowledge of Student Information Systems (e.g., OSIRIS, Studielink) and/or educational processes is a plus.
- Technical affinity for understanding system integrations and data flows is preferred.
- An agile mindset and skilled at setting priorities.
Benefits & conditions
- A monthly salary of minimum €3.709,- to maximum €5.538,- for full-time employment, depending on your knowledge and experience (scale 9/10 collective labour agreement for Dutch Universities).
- In addition to vacation pay, a structural end-of-year bonus of 8.3%.
- A favorable arrangement for more holidays or a sabbatical.
- A selection model for additional fringe benefits.
- Working hours in consultation for an optimal work-life balance.
- Scope for your talent with advancement prospects and excellent development opportunities such as mentoring, workshops and coaching.
- Partially paid parental leave and reimbursement for commuting expenses, working from home and the internet.
- A generous employer contribution to the favorable ABP pension plan.