Senior Site Operations Manager - Data Centre / Critical Facilities

• Own end-to-end operational performance for one or more data centre sites, including availability, safety, compliance, and customer impact.
• Establish, execute, and continuously improve site-level operational objectives, policies, procedures, and work plans.
• Act as the senior site authority and escalation point for operational, safety, and infrastructure issues.
• Lead experienced technical professionals and subordinate managers, creating a strong culture of accountability, operational discipline, and human-error avoidance.
• Maintain visible, hands-on leadership presence across the site(s)., * Lead and develop multi-disciplinary data centre operations teams, including facilities, engineering, and vendor-managed resources.
• Own all people management responsibilities, including hiring, performance management, compensation positioning, coaching, development, and succession planning.
• Ensure teams operate safely, effectively, and in line with Equinix operational and safety standards.
• Build depth and resilience within the team to support 24x7 operations., * Own day-to-day operation of critical facilities infrastructure, including power, cooling, controls, and supporting systems.
• Ensure preventative and corrective maintenance is planned, approved, and executed in line with operational risk controls.
• Approve Maintenance Operating Procedures (MOPs), permits, and change activities impacting live environments.
• Ensure infrastructure readiness, resilience, and compliance across all operational states., * Plan, approve, and oversee site-level projects, upgrades, and maintenance activities within live data centre environments.
• Manage site and/or multi-site capacity planning across power, cooling, and space.
• Participate in new facility and infrastructure design, construction, commissioning, and handover activities.
• Take operational ownership of new builds and expansions, ensuring safe transition from construction to live operations.

Incident Management & Operational Resilience

• Act as the senior incident commander during complex or severe customer-impacting incidents.
• Coordinate on-site and remote teams during incidents to ensure safe, timely resolution.
• Drive root cause analysis and ensure corrective and preventative actions are implemented.
• Approve incident resolution actions and communicate clearly with senior stakeholders.

Vendor & Financial Management

• Own site-level operational budgets, including OPEX and site-controlled CAPEX.
• Manage vendors and service partners to ensure delivery against defined KPIs and SLAs.
• Drive cost control, efficiency improvements, and value for money without compromising availability or safety.
• Hold vendors accountable for maintenance quality, performance, and compliance.

Governance, Compliance & Testing

• Ensure all operational processes, documentation, and controls are maintained to required standards.
• Lead testing, commissioning, and validation of infrastructure systems.
• Ensure compliance with safety, regulatory, and internal operational governance frameworks.
• Maintain audit readiness and operational discipline at all times., Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Do you have experience in Root cause analysis?, Do you have a Bachelor's degree?, * 12+ years of experience operating within data centres or equivalent mission-critical facilities (e.g. data centres, hyperscale, colocation, critical facilities, or other high-availability infrastructure environments).

• Demonstrable experience owning live site operations, not just projects, service delivery, or network operations.
• Proven leadership of experienced technical teams and subordinate managers.
• Strong background in critical facilities operations, maintenance governance, and incident leadership.
• Experience managing operational budgets, vendors, and infrastructure projects within live environments.
• Bachelor's degree or equivalent professional experience.

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything - maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.