Technical Developer - Dynamics 365 Customer Service (JavaScript & CIF, Europe)

Talent Connect
Municipality of Madrid, Spain
21 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
€ 52K

Job location

Remote
Municipality of Madrid, Spain

Tech stack

JavaScript
Agile Methodologies
JIRA
Computer Telephony Integration
Continuous Integration
Microsoft Dynamics CRM
Microsoft Dynamics
Performance Tuning
Scrum
Systems Integration
TypeScript
Ribbon (Software)
REST

Job description

  • Develop and maintain advanced JavaScript customizations in Dynamics 365 CE.
  • Work extensively with formContext, executionContext, and event handlers (OnLoad, OnChange, Ribbon commands).
  • Build and deploy Web Resources.
  • Customize and extend Customer Service Workspace (CSW).
  • Implement and configure Channel Integration Framework (CIF) integrations.
  • Integrate external systems via REST APIs.
  • Work with Microsoft APM SDK where required.
  • Ensure clean architecture, performance optimization, and system stability.
  • Collaborate within Agile teams using Jira and CI/CD practices.

Requirements

Do you have experience in Scrum?, Full-time English: B1+ minimum ️ Agile environment (Scrum / Kanban)

ALL SENIORITIES: JUNIOR, JUNIOR ADVANCED, SEMI SENIOR, SENIOR, LEAD, SPECIALIST

About the Role

We are looking for a Senior Technical Developer with strong hands-on experience in Microsoft Dynamics 365 Customer Service.

This is a development-focused position requiring solid expertise in JavaScript within D365 CE, advanced customization of Customer Service Workspace (CSW), and experience with Channel Integration Framework (CIF)., * Strong hands-on experience with Dynamics 365 Customer Service.

  • Proven experience developing JavaScript inside D365 CE.
  • Experience customizing Customer Service Workspace (CSW).
  • Experience implementing Channel Integration Framework (CIF).
  • Ability to translate functional requirements into technical implementations.
  • English level B1+.

Nice to Have

  • Experience with TypeScript.
  • Experience integrating CTI / Softphone solutions.
  • Advanced D365 customization experience., If you are a Technical Developer in Dynamics 365 Customer Service with strong JavaScript expertise, we would love to hear from you.

Benefits & conditions

  • 100% remote role within Spain.
  • High technical ownership.
  • Agile, modern engineering environment.
  • Competitive compensation (up to €52,000).
  • Long-term project stability.

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