Forward Deployed Engineer
Role details
Job location
Tech stack
Job description
We're seeking an exceptional Forward Deployed Engineer to work directly with our enterprise customers, embedding within their organisations to solve their most critical problems. You'll be on the front lines, understanding customer challenges first-hand, rapidly prototyping solutions, and delivering immediate, tangible value.
As an FDE, you'll bridge the gap between our product and real-world enterprise needs. You'll reverse-engineer solutions to complex problems, adapt to whatever technology or constraints you encounter, and distil learnings back into our core product. This role is for engineers who are energised by delivering practical outcomes to real people, not just building for the sake of building.
To understand customer needs and workflows, FDEs may spend extended periods at customer locations, which could be national and/or international and might take you anywhere from offices and co-working space to data centres. This could be as much as 50-75% of your time., * Embed with enterprise customers to deeply understand their operational challenges and data environments.
- Rapidly design, prototype, and deliver solutions that create immediate value, often within days as opposed to months.
- Adapt to diverse tech stacks, working with whatever infrastructure and systems the customer has in place.
- Translate customer learnings and patterns into product improvements that benefit all users.
- Communicate effectively with both technical and non-technical stakeholders.
- Handle ambiguity with confidence. You'll often be given a problem and expected to figure out the best path forward., You'll work alongside a team that's spent decades solving the hardest enterprise challenges, from operational inefficiencies to data fragmentation. You'll help pioneer a new way of building software that empowers every business user to be a creator.
If you want to shape how the world's most sophisticated enterprises innovate and you thrive where AI meets human ingenuity, we'd love to hear from you.
Requirements
Do you have experience in Communication skills?, We're looking for solid engineers who can write good code - not solution architects who talk like engineers, but people who can actually build. You don't need to be the best engineer on the team, but you need to be credible.
Beyond technical ability, we're looking for:
- Adaptability: No strong opinions on specific technologies or approaches. You thrive when thrown into unfamiliar environments and can work with whatever's in front of you.
- Scrappiness: Comfortable with ambiguity and able to prioritise ruthlessly. You know what matters for a weekend prototype vs. a production system.
- Value orientation: You're motivated by delivering real outcomes to real people. The projects that have energised you most are ones where you've seen tangible impact, not academic exercises or side projects only you use.
- Communication skills: Ability to resonate with customers, understand their problems, and explain solutions clearly.
Prior FDE experience is valuable, but we're equally excited about hungry, smart engineers who identify with this role and want to make the jump. What we're not looking for: engineers who are happy sitting in a box, doing the same thing every day.