Digital Platforms Executive

We are looking for a Digital Platforms Executive to join the marketing team at Connells Group, based at our Milton Keynes HQ.

This role ensures our branches and internal teams gain maximum value from the property portals we use, while also supporting broader digital initiatives across our websites, platforms, and over 80 brands.

A key part of this role is coordinating the smooth running of portal activity, Google indexation work, and digital operations support.

This is a full-time role with a hybrid working arrangement: 3 days per week in the Milton Keynes office, with occasional travel to our London office (approx. 2-3 times per month, with travel reimbursed).

We are looking for someone who can take responsibility for:

Portal Management

• Monitor portal usage across the business and follow up with branches or teams to maximise adoption and ROI.
• Work with portal account managers to ensure we gain full value from our partnerships and escalate improvements or opportunities.
• Maintain accurate reporting on portal usage, performance, and adoption.
• Assist with updating assets, listings, and information across portals.
• Support A/B testing of portal listings and evaluate performance where applicable.
• Monitor competitor portal presence, industry trends, and best practices.
• Maintain portal asset libraries and ensure brand guidelines are upheld.

Digital Product, Website & Indexation Support

• Support website updates, content changes, and minor troubleshooting in collaboration with digital and IT teams.
• Work on Google indexation improvements, monitoring and resolving listings visibility issues.
• Support the management of Yext/Reputation (or equivalent tools) for improving local listings, consistency, and digital presence.
• Collaborate with marketing, digital, IT, and operations teams to ensure digital platforms are optimised and aligned with business objectives.
• Produce and maintain training materials, guides, and support documents for portal users.
• Provide ad-hoc administrative and operational support to ensure smooth day-to-day running of the digital ecosystem.

Do you have experience in Organizational skills?, * Experience in administration, customer support, or digital operations.

• Strong organisational skills with excellent attention to detail.
• Comfortable liaising with multiple teams and stakeholders.
• Ability to prioritise tasks and manage multiple projects simultaneously.
• Basic understanding of digital platforms, CMS systems, indexation tools, or online dashboards (desirable).
• Proactive, adaptable, and willing to support a wide range of digital initiatives.
• Data literacy - ability to extract, interpret, and report on key metrics (portal performance, indexation, and related insights).