Implementation Consultant

You will lead end-to-end implementations of our tronc and service charge distribution platform, working closely with hospitality clients to design compliant, tax-efficient and operationally effective tronc frameworks.

This role blends:

• Consultancy
• Payroll compliance expertise
• Data analysis
• Project management
• Client training & stakeholder engagement

What You'll Do

Client Implementation

• Lead discovery workshops and requirements gathering
• Design compliant tronc schemes aligned to HMRC guidance
• Configure distribution models, logic and reporting
• Manage payroll integrations and data migration
• Deliver go-live support

Compliance & Advisory

• Provide expert advice on tronc governance and service charge legislation
• Interpret complex payroll and rota data
• Recommend improvements to operational processes

Project Delivery

• Manage multiple concurrent implementation projects
• Track milestones and manage risks
• Collaborate with internal product and support teams

Training & Adoption

• Deliver client training sessions
• Create documentation and SOPs
• Support early-stage adoption post go-live

You will bring:

• Strong knowledge of tronc models and UK tax legislation
• Experience implementing payroll or workforce systems
• Advanced Excel and analytical capability
• Consultancy or SaaS project delivery experience
• Excellent stakeholder communication skills

Desirable:

• Hospitality payroll experience
• HMRC employment tax knowledge relating to service charge
• Understanding of integrations and APIs

Why Join IRIS?

• Deliver impactful solutions to leading hospitality brands
• Be part of a trusted, growing UK software leader
• Shape best practice within a specialist and evolving service area

If you're passionate about compliance, data accuracy, and helping hospitality clients implement best-in-class tronc solutions, we would love to speak with you.

IRIS Software Group is seeking an experienced Implementation Consultant to lead the delivery of our Troncmaster platform to hospitality clients across the UK. About IRIS IRIS Software Group is one of the UK's largest privately held software companies. We provide mission-critical software to over 120,000 customers across finance, HR, payroll, education and accountancy sectors. Around 20% of the UK workforce is paid through IRIS payroll solutions. Our purpose is simple: to be the most trusted provider of mission-critical software and services, ensuring customers get it right first time, every time.