End User Engineer

VanRath
Belfast, United Kingdom
5 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Compensation
£ 45K

Job location

Remote
Belfast, United Kingdom

Tech stack

Microsoft Windows
Network Troubleshooting
SharePoint
Wi-Fi Technology

Job description

The role will also involve:

  • Proactive improvements for Security policies
  • Patching
  • Implementing improvements that drive down overall ticket volumes

Requirements

  • MSP experience
  • Strong IT Support experience
  • M365 expertise
  • Strong end user troubleshooting skills
  • Ability to drive proactive improvements - patching, security policies, project planning etc.

Support requests will typically involve complex IT issues, including:

  • Strong end user troubleshooting skills
  • Windows OS
  • Microsoft SharePoint
  • Microsoft Teams
  • Email systems
  • Wi-Fi and network troubleshooting

Apply for this position