Middleware, Infra Automation & Collaboration Product Owner

We are looking for a forward-thinking and influential Middleware, Infrastructure Automation & Collaboration Product Owner to take responsibility of three critical technology domains within our Infrastructure Operations & Strategy team.

In this strategic and highly impactful role, you will oversee the design, roadmap, lifecycle, and operational performance of our Middleware platforms, Infrastructure Automation capabilities, and key collaboration products.

You'll make an impact by:

• Responsibility for the strategy, roadmap and lifecycle for Middleware, Infrastructure, Automation and Collaboration products.
• Drive modernisation, decommissioning of legacy platforms and adoption of emerging technologies.
• Manage product performance, security, upgrades, patching and continuous improvement.
• Lead prioritisation and backlog management with vendor delivery teams.
• Support major programmes requiring Middleware, Automation or Collaboration capabilities.
• Partner with stakeholders across CIO and the business to translate needs into product requirements.
• Take responsibility for vendor relationships, contracts and capability evaluations.
• Oversee product budgets, cost optimisation and resource allocation.
• Ensure compliance with governance, security and regulatory requirements.
• Identify and mitigate operational, security and resilience risks.

• Deep knowledge of Middleware platforms (WebSphere, IIS, BizTalk) and SFTP (e.g., Globalscape).
• Experience with infrastructure automation (event correlation, AI-driven automation, scripting).
• Significant experience with Atlassian tools (Jira, Confluence) and integrations with service platforms.
• Ability to design, configure, tune and troubleshoot middleware and related services.
• Understanding of authentication, encryption and secure data flow.
• Experience working in large matrixed environments.
• Excellent communication, stakeholder management and relationship-building skills.
• An innovative mindset - comfortable questioning the status quo.
• Experience of delivering results in fast-moving, evolving environments.

Being part of our team means you'll have the support and freedom to bring your best self to work each day. As a permanent member, here's what you can look forward to

• Annual discretionary bonus
• Up to 11% pension contributions
• Hybrid working + flexible hours
• 25 days annual leave + bank holidays + buy/sell options
• Health & wellbeing + virtual GP
• Career development and mentoring
• Inclusive culture + employee networks
• Share investment options

Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It's a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we're focused on making insurance simpler, faster, and more responsive. Shape the future: We're leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you're not just taking a job, you're stepping into a career where you can make a real difference. Grow with us: We're customer-driven, community-focused, and committed to helping our people grow. Whether you're early in your journey or bringing years of experience, we'll support you with the tools, flexibility, and opportunities to thrive.