ICT Consultant
Role details
Job location
Tech stack
Job description
Turn IT on are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers, join our team supporting a Trust within Burnham, Slough. You will be responsible for maintaining all IT hardware and services across the schools' sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions.
Responsibilities
Facilitate communication between your school and Turn IT on, keeping them up to date with what services Turn IT on can offer and managing the accounts of your customers.
Maintain school computer equipment, install new and existing software across the network, provide technical support for users and resolve identified technical problems.
Have good knowledge of common user applications and experience of using Microsoft Office 365.
Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading these installations (desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and related hardware).
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Requirements
Ideally at least 2 years' experience in a prior ICT Technician/2nd line support role, preferably in the education sector (not essential).
Strong technical background with the ability to work independently, solve problems and proactively identify ways to improve services.
Excellent customer service, strong communication and organisational skills, and the ability to explain technical issues in layman's terms., A leading ICT services provider in Burnham, Slough is seeking an ICT Consultant to maintain IT hardware and services across schools and enhance their ICT capabilities. Ideal candidates will possess a strong technical background and excellent customer service skills, with at...
Benefits & conditions
Salary £26,000 - £31,000
Pension scheme
Electric/hybrid car scheme
Cycle/eBike scheme
Eye care voucher scheme
Mental health first aid and employee assistance programme
Employee recognition scheme
The Transforming Learning Group provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training. We have eight brands under the Transforming Learning Group - Turn IT on, School ICT Services, SalamanderSoft, Locker, Vital York, SBM, GDPR Sentry and Edufin. Between the eight brands we provide services to over 5,000 schools across England and employ nearly 470 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning.
As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff Turn IT on is a friendly and supportive place to work where people feel trusted and respected.
Turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
"Happy to talk flexible working"
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