Hybrid Cloud Engineers

London Stock Exchange Group
Manor Park, United Kingdom
3 days ago

Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
£ 110K

Job location

Remote
Manor Park, United Kingdom

Tech stack

Microsoft Active Directory
Amazon Web Services (AWS)
Azure
Cloud Computing
Cloud Engineering
Dynamic Host Configuration Protocol
DevOps
Disaster Recovery
DNS
Hardware Platform Interface
Hyper-V
Information Technology Operations
Microsoft Operating Systems
Windows Server
Network Architecture
Oracle Applications
Queue Management Systems
Remote Desktop Services
Data Storage Management
Cloud Platform System
System Availability
SC Clearance
Storage Technologies
Nutanix
Oracle Cloud Infrastructure
VMware

Job description

Job DescriptionWe are currently recruiting for 3 Hybrid Cloud Engineers to join the Europe Infrastructure team on a full time, permanent basis, reporting into the Infrastructure Operations Team Lead.

Working at a senior technical level, you will be responsible for supporting technical infrastructure solutions, both on premise and in the public cloud, for Sysco Europe. This role will focus on the delivery of a premium support service to our internal customers and help drive business success. Excellent technical skills are a necessity for this role along with the ability to interface with major vendors and internal clients.

This is a hybrid based role based out of our Belfast office, you will be working within a large multinational company, engaging with teams in multiple different locations and regions and some travel within Europe will be required.

Key Accountabilities & Responsibilities

ITSM Queue management and adherence to defined SLA's for infrastructure incidents and problems - ensuring your tickets are resolved to the end user's satisfaction.

Work across several infrastructure technologies - compute, storage, cloud, remote desktop etc.

Follow change management process to document, implement and verify changes.

Pro-active research, diagnosis, troubleshooting, and identification of solutions to resolve system issues.

Documentation and knowledge transfer of solutions to peers and end users.

Taking ownership of reported issues, taking them through to a successful conclusion.

Following standard procedures for the proper escalation of unresolved issues to the appropriate internal teams / vendors to ensure they are resolved within SLA.

Remediate vulnerabilities identified by Cyber scanning tools or vendor security bulletins

Contribute and develop the team knowledge base.

Mentoring, coaching and point of escalation for team members.

Environment Monitoring - Working knowledge of the process, key components, and functionality of a monitoring solution.

Preparation of accurate and timely reports.

Participation in projects for new acquisitions and new / updated solutions including architecture reviews, implementation tasks and transition into support duties.

Maintain and build relationships with teams located in different geographical regions (EMEA, NA, LATAM, APAC)

Assist with the effort to globalize Sysco's infrastructure services

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Requirements

About youTo be successful in this role you will have extensive experience supporting Enterprise Infrastructure and experience of working in a third Line IT Support team with the ability to diagnose and troubleshoot technical issues. You must have excellent communication skills and attention to detail skills and possess the ability to work calmly and methodically under pressure. Skills wise you will be competent in the use of cloud platform management - Azure / AWS, ITIL. And virtualisation platform management - Nutanix / VMWare / Hyper-V. You'll have experience with Storage Management - Dell Compellent / PowerStore / PowerScale, HPE Nimble, Software defined, Hardware platform management - Dell / HP Server & Storage hardware and Windows Server management inc Roles & Features (Active Directory / DNS / DHCP / Group Policy / Certificate Services). It would be highly beneficial to have a working knowledge of backup products / strategies, network infrastructure, High Availability infrastructure, Disaster Recovery and Business Continuity strategies., A creative company in London is seeking an experienced Head of IT to oversee its IT operations. The ideal candidate will have over 10 years of experience, primarily in a start-up environment, and possess strong technical expertise in managing Microsoft systems, cloud...

Benefits & conditions

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About the company

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