Lead Security Architect

Job Title Service ArchitectDivision ITReports To IT Global Head of ServiceKey Relationships IT product owners, CISO teams, Service teams, IT teamsJob Summary Experienced Senior ServiceNow Architect / Developer to lead the design, development, and evolution of our enterprise ServiceNow platform. Acts as both technical authority and team lead , ensuring our platform aligns with business objectives, supports operational excellence, and enables ongoing digital transformation. Has deep ServiceNow technical expertise with strong leadership, governance, and stakeholder management skills - supporting major initiatives across ITSM, ITOM and GRC, modules.Key Responsibilities Lead the architecture, design, and implementation of ServiceNow solutions, ensuring scalability, maintainability, and compliance with enterprise standards.Serve as technical lead for a team of developers and admins, providing mentorship, code reviews, and enforcing best practices.Design and implement custom applications, integrations, and automation workflows across ITSM, ITOM, GRC, and related modules.Collaborate with enterprise and solution architects to align ServiceNow with broader IT and business strategies.Drive continuous improvement through adoption of new platform features (Flow Designer, IntegrationHub).Oversee ServiceNow governance , ensuring platform performance, data quality (especially CMDB), and robust change control.Engage stakeholders across technology and business functions to understand requirements, define roadmaps, and manage delivery priorities.Champion DevOps and Agile delivery practices , introducing CI/CD pipelines and automated testing frameworks.Ensure platform security, compliance, and documentation meet corporate and regulatory standards (e.g. FCA).Person Specification Essentia CriteriaExpert-level knowledge of ServiceNow architecture , configuration, and development (JavaScript, Glide API, Business Rules, UI policies, Service Portal, Flow Designer).Hands-on experience, Job Description Solution Architect - Investment Banking - Payments - Accounting services - SDLC - Contract (Initial 12 months, to be extended further) Responsibilities - Describes the solution intent and the associated operating environment, determines the primary..., DWP. Digital with Purpose. Join DWP as a Lead Security Architect and shape the secure design of large-scale digital services, lead innovation in security tech, and drive strategic security initiatives that protect millions across the UK. We're using fresh ideas and...

delivering and integrating multiple modules such as: ITSM, ITOM, ITAM, GRC, or SecOps.Proven track record with API integrations (REST/SOAP), MID Server , and IntegrationHub spokes .Effective team leadership and mentoring capabilities.ServiceNow Certified System Administrator (CSA)ServiceNow Certified Application Developer (CAD)Education and Qualifications ServiceNow Certified System Administrator (CSA) - essentialServiceNow Certified Application Developer (CAD) - essentialServiceNow Certified Implementation Specialist (ITSM/ITOM/GRC) - highly desirableServiceNow Certified Technical Architect (CTA) - advantageousITIL v4 Foundation or higherAgile / Scrum certification preferredSkills and Abilities Expert-level knowledge of ServiceNow architecture , configuration, and development (JavaScript, Glide API, Business Rules, UI policies, Service Portal, Flow Designer).Hands-on experience delivering and integrating multiple modules such as: ITSM, ITOM, ITAM, GRC, or SecOps.Proven track record with API integrations (REST/SOAP), MID Server , and IntegrationHub spokes .Familiarity with CI/CD tooling (Git, Azure DevOps) and automated testing (ATF).Strong understanding of CMDB structure , Discovery, and Event management.Working knowledge of cloud environments (AWS/Azure) and infrastructure integrations.Leadership & Delivery Experience leading multi-disciplinary ServiceNow teams (onshore/offshore mix).Strong communicator, able to engage business and technical stakeholders across all levels.Experience with Agile and DevOps delivery models .Ability to define technical roadmaps, design patterns, and architectural standards.Demonstrated ability to govern and scale enterprise-wide ServiceNow platforms.Knowledge and Experience Financial services, Insurance, or highly regulated industry experience.Experience migrating from legacy CMDB platforms to ServiceNow CMDB.Experience integrating ServiceNow with tools such as Jira, Entra, AD, Snowflake, Workday, Msoft Teams .Exposure to Virtual Agent, or Predictive Intelligence modules.Familiarity with Dora ModulesAptitude and Disposition Analytical, structured thinker with a strong problem-solving mindset .Demonstrates technical curiosity and a commitment to continuous learning, especially around new ServiceNow features and digital automation trends.Detail-oriented but capable of keeping a strategic, enterprise-wide perspective.Calm and methodical under pressure, with a focus on delivering quality, stable solutions .Collaborative and approachable , with the ability to communicate complex technical concepts in clear business language.Naturally takes ownership and shows accountability for outcomes.Demonstrates resilience , adaptability, and professional integrity in fast-paced environments.Motivated to mentor and develop others , fostering a culture of teamwork and excellence.Competencies Technical & ProfessionalExpert-level understanding of the ServiceNow platform architecture , modules, and best practices.Proven ability to design scalable, secure, and maintainable solutions aligned with enterprise standards.Strong grasp of integration design patterns , APIs, and data models.Solid foundation in ITIL v4 , Agile , and DevOps methodologies.Deep understanding of CMDB , discovery, automation, and cloud integrations (AWS, Azure).Proficiency with JavaScript , Flow Designer , and Service Portal/UI Builder.Leadership & Delivery Effective team leadership and mentoring capabilities.Skilled in stakeholder management across IT and business functions.Strong decision-making , balancing innovation with risk and compliance.Ability to define and enforce governance, coding, and delivery standards .Experience leading cross-functional projects in global or regulated environments.Business & Interpersonal Customer-focused mindset with a passion for service excellence .Strong communication and influencing skills at all levels of the organisation.Skilled in translating business goals into technical roadmaps and measurable outcomes.

£95,000

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Lead Enterprise Architect

DWP £95,000

Lead Enterprise Architect Pay up to £99,836, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Join us and shape how one of the UK's largest digital organisations connects, scales and secures the technology that...

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and..., SAP Managing MDG Architect - BirminghamReference Code: 423311-en_GBContract Type: PermanentProfessional Communities: Data & AIAbout Capgemini Capgemini is a global leader in consulting, technology services, and digital transformation. With 420,000+ team members worldwide,..., Job Description At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots,..., About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW's app-based platform provides a secure, brand-compliant solution - for dealers to...