Technical Solutions Engineer

technical mind, and understands Restful APIs and rules engines. We also need someone with the capability and desire to work in a technical product support role. The Technical Solutions Engineer will also be expected to support the wider customer implementation, for example, troubleshooting, solution design, testing, customer education, and post-implementation support. This role could suit a Developer who wants to be more business solution-focused, someone early in their application support career with a technical background OR an experienced implementations consultant/engineer with a technical background. Future opportunities could include a move into QA, Product, or Customer Experience. Remuneration packageMaternity cover contract 25 days annual leave (+ 8 bank holidays) 5 days of unpaid leave can be taken Cycle to work scheme Life Assurance (x4) Pension Scheme ResponsibilitiesActing as the primary technical point of contact during project implementations. Build and maintain strong relationships with customers, ensuring their technical needs are met. Understanding and gathering customer requirements. Implementing tailored SaaS solutions to meet customer needs. Identify opportunities for improving implementation processes and customer workflows. Support testing cycles, diagnose and resolve technical challenges encountered during the implementation phase. Manage frequent configuration deployments during pre-scheduled change windows, with weekly releases outside customers' business hours. Develop and maintain comprehensive technical documentation for solutions and best practices. Develop strong relationships with key internal stakeholders, particularly Sales, Product, Engineering, and Support. Experience NeededProven experience in a customer-facing technical solutions or implementations role. Exceptional communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders. Excellent problem-solving skills and ability to troubleshoot technical issues. Nice to Have'sFamiliarity with cloud platforms and cloud application architecture. Understand REST as an architecture for developing integration services. Second language proficiency (French most preferable) Worked for a start-up/scale-up software SaaS business Company detailsOur client is a tech company recognized in the Deloitte Fast 50 and the Sunday Times Hiscox Tech Track 100. They have been shortlisted for awards in the Best Use of Technology and Best Innovation in Customer Service. This company offers the Technical Services Engineer a chance to work in enterprise software and with international customers in Wales, London, Germany, Israel, and the United States. They value their workforce and host events, lunches, and partner with a leading family support charity. Applications are reviewed and interviews conducted on an ongoing basis. Early submission is encouraged. The vacancy may close once a suitable candidate is selected or earlier if needed. For immediate consideration, please send your CV today. Seniority levelMid-Senior level Employment typeTemporary Job functionInformation Technology IndustriesIT System Custom Software Development#J-18808-Ljbffr Similar jobs, A leading housing provider in Wales is seeking a Business Analyst to enhance their IT and technology solutions. The ideal candidate will have experience managing change, engaging with stakeholders, and documenting business processes. This role offers a chance to positively..., DVLA are looking for a Senior Cyber Security Consultant to join their Cyber Security Services team. In this role you will provide cyber security consultancy across DVLA's large IT estate, supporting the secure delivery of systems and digital services used by millions of UK..., Job Description Project Architect, South West Wales, £30k - £45k depend on experienceIf you would like to know more about this opportunity, please contact Sophie Randle at RGB Recruitment ASAP!A well-established architectural practice with a 25 year track record is looking..., Our vision is to establish ourselves as a global authority in Learning Technologies, innovating to enhance the performance of both individuals and organisations. Through our innovative software solutions, we empower learning and drive growth, enabling organisations to..., A leading public sector agency seeks a Lead Technical Architect to oversee critical design and implementation within its IT Services. This role involves collaborating on innovative infrastructure and cloud technologies, ensuring alignment across government systems, and...

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Workshop Engineer

Future Engineering £30,000

Workshop Engineer Swansea £32,000 - £38,000 + Overtime + Training + Private Healthcare + Early Finish Fridays + Monday - Friday role + Work life balance + Job satisfaction + Long-Term Stability + Well established company + Are you a Workshop Engineer looking for...