Information Security Risk Analyst

Overview Client Support Analyst (Risk) at TS Imagine LondonThe Client Support Analyst (Risk) acts as the primary contact for all clients of our market-leading risk management products. These are based on cutting-edge technologies and support all asset classes, including Crypto currencies and Crypto derivatives. After completing our training and shadowing program, the Client Support Analyst will assist our clients on topics including valuation, hedging and risk management in collaboration with our software engineers, data engineers, financial data analysts and product managers.You should have Degree in Computer Science, Math, Physics, Engineering, Quantitative Finance, Economics or another similar fieldHighly motivated, self-starter attitudeExcellent communication (written and oral) skillsAbility to multi-taskAbility to learn complex procedures and tasks quicklyA broad-based understanding of finance and trading including equity derivatives, trading practices and associated risk strategiesStrong customer orientationBasic understanding of Programming LanguagesWhat you'll do Act as primary contact for all client user issues and queries, working closely with technical and business users to maximize their use of our products through training and support.Use initiative to investigate, replicate and resolve problems reported by our clients, across functional and technical queries.Engage Consultants, Data Operations, Development or other Technical teams to support the rapid resolution of client issues.Participate in escalation processes to inform client and engage resources internally across the business to provide rapid solutions to critical issues.Troubleshoot application faults or performance issues.In conjunction with the Quality Control team, conduct testing of programs and systems by analyzing them to determine likely problem areas, constructing and using sample data to test programs or systems failures.Maintain a high level of expertise on TS Imagine Trading System products by working closely with development, design, project management and QA teams.Contribute to documentation and knowledge sharing with colleagues in order to ensure processes and knowledge are reflected accurately.Work on a range of supporting projects in order to develop team tools, process or support for Implementation and Consultant initiatives.Why TS Imagine / Benefits Annual leave and Personal daysAnnual bonus and salary reviewTraining budget $1,500Private medical, dental, life assuranceSalary sacrifice pension schemeAbout TS Imagine Created out of the combination of two best-in-class SaaS platforms, TradingScreen and Imagine Software, TS Imagine delivers integrated trading, portfolio and real-time risk solutions for capital markets. The platform is uniquely positioned to streamline complex and time-consuming workflows across front, middle, and back office functions. TS Imagine has close to 400 employees in 10 offices worldwide, serving approximately 500 global buy-side and sell-side institutions across North and South America, EMEA, and Asia Pacific including hedge funds, traditional asset managers, pension funds, mutual funds, and financial institutions.We challenge our employees every day to think creatively and innovate across silos and across platforms.Join us!, IT Risk Analyst Salary : £45-50k (12 months FTC) Location - Central London - 3 days per week in the office Are you an IT / Technology Risk Analyst looking for a role where your work is visible, impactful, and close to senior leadership? A leading financial...

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