Operations Data Analyst

A leading online marketplace is seeking an Operations Data Analyst to enhance efficiency and customer experience. The role involves collaborating with various teams to extract actionable insights from data, monitor performance, and support decision-making processes. Strong..., A leading online marketplace in Manchester is looking for an Operations Data Analyst to enhance efficiency and customer experiences. The successful candidate will leverage strong SQL skills alongside stakeholder collaboration to translate data into actionable insights. This..., Director of Data & Analytics Manchester (3 days per week onsite) Forward Role are thrilled to be partnering exclusively with a high-growth, PE-backed technology organisation in Manchester. As the business continues to scale, they are investing heavily in their data...

Overview Who are OnBuy?OnBuy are an online marketplace who are on a mission of being the best choice for every customer, everywhere. We have recently been named one of the UK's fastest-growing tech companies in the Sunday Times 100 Tech list. All achievements we are very proud of, but we don't let that go to our head. We are all laser focused on our mission and understand the huge joint effort ahead of us needed to succeed.Working at OnBuy:We are a team of driven and motivated people who thrive when working at pace. To succeed at OnBuy you need to take charge and fully own your responsibilities, rolling your sleeves up when needed to 'get it done'. Working at OnBuy you are surrounded by so much opportunity, but you must possess the ability to stay focused and prioritise ruthlessly. Most importantly, you will thrive in an ever-changing environment as we are constantly evolving.At OnBuy, you're not just a number or another cog in a machine. We are creating something really special, and you have the opportunity to affect meaningful change and have your voice heard. We are a close team, who have the opportunity to learn and grow as OnBuy evolves.About the Role As our Operations Data Analyst, you will help drive efficiency, reliability, and customer experience across OnBuy. You'll work closely with Sales, Seller and Product teams to turn data into actionable insight, monitor performance against key SLAs, identify bottlenecks and root causes, and influence day-to-day and strategic operational decisions at pace.Responsibilities Partner with the Sales team to support the acquisition and onboarding of new sellers, identifying gaps in assortment and tracking early seller performance to inform commercial and operational decisions.Work closely with the Seller team to improve seller retention and engagement, using data to diagnose performance issues, highlight optimisation opportunities, and maximise seller value to OnBuy.Collaborate with the Customer Support team to understand customer pain points, identifying friction across key journeys that drive complaints, escalations, or poor service outcomes.Own and develop operational dashboards and self-serve reporting, ensuring teams have timely, trusted insight that is actively used to manage day-to-day performance.Conduct deep-dive and root-cause analysis into operational issues, translating findings into clear, actionable recommendations.Proactively monitor operational performance and risks, surfacing issues early and helping teams prioritise where to act.Communicate insights clearly and confidently to both technical and non-technical stakeholders, influencing prioritisation, process change, and decision-making.Collaborate closely with the wider Analytics team and Data Engineers to share best practice, improve data foundations, and contribute to the broader analytics strategy.Qualifications Degree in Mathematics, Statistics, Computer Science, Economics, or a related analytical field.1-2 years' experience in an analytics, reporting, or data analyst role, ideally supporting operational teams.Strong SQL capability, including complex joins, CTEs, and window functions, with the ability to extract insight from large, imperfect, multi-source datasets.Proven ability to partner closely with stakeholders, translating operational needs into clear, actionable analysis that supports strategic and day-to-day decision-making.Comfortable operating in a high-demand environment, managing competing priorities and taking ownership of business-critical operational reporting.Ability to document metrics, definitions, and data sources to support shared understanding and self-serve analytics.Experience using Looker Studio or a comparable BI tool to build, maintain, and improve dashboards and self-serve reporting.Excellent attention to detail, with a strong focus on data quality, accuracy, and consistency.An interest in building scalable, repeatable reporting rather than one-off analysis.Desirable Basic working knowledge of Python or another scripting language for analysis or automation.Experience with dbt or similar transformation tools.Familiarity with Git or version control best practices.Knowledge of Google Analytics or other digital analytics platforms.Salary The salary on offer for this role is £35,000- £45,000 depending on experience.Benefits Company Equity- In return for helping us to grow, we'll offer you company equity, meaning you own a piece of this business we are all working so hard to build.25 days annual leave + Bank Holidays1 extra day off for your BirthdayEmployee Assistance ProgrammePerks at Work benefit platformOpportunities for career development and progressionThis role is a Hybrid role working 2-3 days from our offices in Media City, Manchester or Central Bournemouth collaborative work locations.Our Commitment OnBuy is an equal opportunities employer. We are dedicated to creating a fair and transparent, Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home. A Day in the Life of an Online Data Analyst: - ..., Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our..., Please note this is a training course and fees apply*Are you looking to benefit from a new career in Data Analysis?If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding..., Please note this is a training course and fees apply Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding...

DATA ANALYST - POWERBI - MANCHESTER/LEEDS/LONDON - Hybrid working, 2days per week in a London/Manchester/Leeds office - Salary up to £35k + private healthcare, pension, and strong benefits package - Join a growing centralised data team working across premium brands - ..., Job Description Are you ready to start a new career in Data Analysis? The demand for Data Analysts has grown by 20% annually, with experienced professionals earning salaries upwards of £58,000. In today's digital world, data is critical to business decision-making,...