Service Desk Coordinator

Avencia Consulting
Barrow-in-Furness, United Kingdom
3 days ago

Role details

Contract type
Contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
£ 40K

Job location

Barrow-in-Furness, United Kingdom

Tech stack

Information Technology Consulting
Issue Tracking Systems
Information Technology

Job description

OverviewIT Service Desk Coordinator- London. IT Support Firm. We're seeking a highly organised and proactive Helpdesk Administrator or Service Desk Coordinator to join a dynamic, fast-paced IT Support Firm in the heart of London. This role is perfect for someone who thrives on keeping things running smoothly behind the scenes, ensuring requests and tasks are logged, tracked, and resolved efficiently. Key ResponsibilitiesAct as the first point of contact for all incoming support queries Log and monitor helpdesk requests using the internal ticketing system Assign and escalate issues where necessary, ensuring timely resolution Liaise with internal teams and service providers to follow up on outstanding jobs Keep users informed with clear, timely updates throughout the process Maintain accurate records of all service requests and interventions Support reporting activities to help identify trends and improve service delivery About YouPrevious experience in a helpdesk, service desk, or, Job Description Corporate Service Desk IT Technician Looking for an experienced 2nd Line Support person to work for an MSP based on a client site supporting the head office and management team. This is an office based 5 days per week position in London SE1. To apply you..., Job Description Service Desk Team Leader - Managed Services Provider Location: London (hybrid) Salary: £, depending on experience. We're proud to be supporting a highly respected and rapidly growing Managed Services Provider as they look to appoint a Service Desk Team..., A metropolitan authority in Greater London is seeking a Service Desk Team Leader to lead a dynamic team in technology support. Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. This role involves..., Security Service Manager (Operations Manager/ Contracts Manager) NACOSS Fire and Security company are offering £45 - £60k + Tax Free Car/ Tesla + Exc benefits + Quality Company near Swanley, Kent to manage 3 admins and engineers Apply if managed Intruder Alarm Security...

Requirements

administration role Confident communicator with strong organisational skills Able to juggle multiple tasks and prioritise effectively under pressure Comfortable using ticketing or CRM systems A collaborative approach and willingness to support the wider team Why Apply?You'll be joining a collaborative, professional team that values structure, reliability, and clear communication. The role offers a competitive salary and the chance to grow within a reputable London-based company operating at the centre of its sector. Seniority levelNot Applicable Employment typeFull-time Job functionCustomer Service, Information Technology, and Administrative IndustriesIT Services and IT Consulting, IT System Operations and Maintenance, and Administrative and Support Services#J-18808-Ljbffr

About the company

Job Description At Wanstor, we've been delivering award-winning IT solutions for over 22 years, and we're proud to keep growing year after year. Today, our team is over 200 strong, filled with talented professionals passionate about technology. Wanstor stands at the..., Job Role: IT Service Desk LeadLocation: Barrow In Furness, CumbriaSalary: £35,000 PA + Benefits About the Role: Technology & Risk Recruitment (TRR) is supporting our client in their search for an experienced IT Service Desk Lead . This is a fantastic opportunity to..., Job Description Level 3 Deskside Support Engineer London Based 5 days on site £30K to £40K A leading global professional services firm in London is seeking a Senior Level 3 Deskside Engineer to act as the primary technical point of contact for their executive leadership..., Job Description About us Avencia are partnered with a global Corporate & Specialty insurer who seeking candidates with Multinational/International Programmes experience to join their Captive Services team. The role This position is focused on the efficient and effective..., Due to continual growth, we have an exciting opportunity for a Service Operations Coordinator to join our Service Division Team. About UsBurtons Medical Equipment is an industry-leading manufacturer, distributor, and aftercare support provider for a comprehensive range of...

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