Service Desk Coordinator
Role details
Job location
Tech stack
Job description
OverviewIT Service Desk Coordinator- London. IT Support Firm. We're seeking a highly organised and proactive Helpdesk Administrator or Service Desk Coordinator to join a dynamic, fast-paced IT Support Firm in the heart of London. This role is perfect for someone who thrives on keeping things running smoothly behind the scenes, ensuring requests and tasks are logged, tracked, and resolved efficiently. Key ResponsibilitiesAct as the first point of contact for all incoming support queries Log and monitor helpdesk requests using the internal ticketing system Assign and escalate issues where necessary, ensuring timely resolution Liaise with internal teams and service providers to follow up on outstanding jobs Keep users informed with clear, timely updates throughout the process Maintain accurate records of all service requests and interventions Support reporting activities to help identify trends and improve service delivery About YouPrevious experience in a helpdesk, service desk, or, Job Description Corporate Service Desk IT Technician Looking for an experienced 2nd Line Support person to work for an MSP based on a client site supporting the head office and management team. This is an office based 5 days per week position in London SE1. To apply you..., Job Description Service Desk Team Leader - Managed Services Provider Location: London (hybrid) Salary: £, depending on experience. We're proud to be supporting a highly respected and rapidly growing Managed Services Provider as they look to appoint a Service Desk Team..., A metropolitan authority in Greater London is seeking a Service Desk Team Leader to lead a dynamic team in technology support. Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. This role involves..., Security Service Manager (Operations Manager/ Contracts Manager) NACOSS Fire and Security company are offering £45 - £60k + Tax Free Car/ Tesla + Exc benefits + Quality Company near Swanley, Kent to manage 3 admins and engineers Apply if managed Intruder Alarm Security...
Requirements
administration role Confident communicator with strong organisational skills Able to juggle multiple tasks and prioritise effectively under pressure Comfortable using ticketing or CRM systems A collaborative approach and willingness to support the wider team Why Apply?You'll be joining a collaborative, professional team that values structure, reliability, and clear communication. The role offers a competitive salary and the chance to grow within a reputable London-based company operating at the centre of its sector. Seniority levelNot Applicable Employment typeFull-time Job functionCustomer Service, Information Technology, and Administrative IndustriesIT Services and IT Consulting, IT System Operations and Maintenance, and Administrative and Support Services#J-18808-Ljbffr