Director/VP of AI, Enterprise Optimization & Automation

Role/Job title: AI Architect - Mode of working London- 3 days onsite - Type of Employment- Permanent The Role: As an Artificial Intelligence Architect, you will lead client-facing initiatives at the forefront of Generative and Agentic AI. This high-impact, senior...

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observation, prototype solutions rapidly, measure impact, and iterate. Your team will rotate across the company, parachuting into functions that need help, delivering working automation, then handing off and redeploying. You will set the technical strategy, prioritize where your team deploys, build relationships with business leaders across IDC, and maintain a portfolio of active and completed engagements. You will interact with and report to senior leadership on an ongoing basis.What You'll Do Build, lead, and grow a team of forward-deployed engineers and technical specialists (starting at 3-5, scaling as impact proves out)Identify, prioritize, and sequence automation opportunities across IDC's internal functions by engaging directly with business leaders and their teamsSet the technical strategy for internal automation, with AI and LLM-powered solutions as the primary approachRun an engagement model where your team embeds with internal groups, builds rapid prototypes, validates with users, and deploys production solutionsManage a portfolio of active engagements, balancing quick wins with longer-horizon transformation projectsDefine handoff and sustainability standards so that deployed automations remain operational after your team moves onBuild and maintain internal credibility by delivering measurable results - reduced cycle times, eliminated manual steps, improved accuracy, freed capacityEstablish governance around AI-powered internal tools, including data handling, access controls, and appropriate use policiesReport on portfolio progress, impact metrics, and roadmap to senior leadershipWhat You Bring 12+ years of experience in engineering, technical operations, or technology consulting, with at least 5 years in a leadership role directing technical teamsDemonstrated track record of deploying AI/ML or LLM-powered solutions that automated or materially improved real business processes - not just proofs of conceptExperience running an embedded or forward-deployed team model, consulting engagement model, or internal services function where your team rotated across different business areasStrong hands-on technical foundation - you have built systems yourself and can evaluate your team's architectural decisions, even if you are no longer writing production code dailyAbility to build trust and working relationships with non-technical business leaders across functions (finance, HR, data operations, sales) and translate their problems into technical solutionsExperience prioritizing a portfolio of opportunities with varying complexity, risk, and payoff, and making hard sequencing decisionsComfort operating with significant autonomy - you will define your own team's roadmap based on where you see the highest-impact opportunitiesPreferred Qualifications Direct experience building with LLMs, AI agents, or AI-assisted workflow tools (not just overseeing teams that do)Background in management consulting, internal consulting, or a forward-deployed engineering function at a technology companyExperience with enterprise process automation across multiple domains (finance, HR, data operations, content production)Familiarity with the operational realities of a research and advisory firm or professional services organizationTrack record of standing up a new function or team from scratch within an established organizationExperience establishing lightweight governance frameworks for AI tool adoptionWhy This Role Stands Out At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions.Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.What We Offer Competitive Compensation: A robust base salary supplemented by a an annual bonus plan.A complete benefit package: It includes a non-contributory 8% pension plan, private medical care as well as 28 days of holidays plus bank holidays and selected company-wide days off.Individualized Culture: An environment where you can explore new areas outside your specialty and stay engaged with work you enjoy.Work-Life Flexibility: A modern hybrid work environment offering remote flexibility, with a requirement of at least one day per week in our London officeA position in a highly professional and globally respected market research and advisory firm, where initiative leading to results is rewardedEqual Opportunity Employer IDC is committed to providing equal employment opportunities for all qualified persons. 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