Product Manager - AI-First Construction - Remote

We're working with an AI-first startup building software for the construction sector, and they're looking for a Product Manager to join the team.

This is a great opportunity for someone who wants to be part of a business at an exciting stage of growth, where you can have real influence on both the customer experience and the product itself.

The role is a mix of customer onboarding, product ownership and client-facing delivery. You'll help new customers get up and running on the platform, manage incoming product-related requests, and work closely with the internal team to shape improvements based on real user needs.

If you enjoy working closely with customers, solving problems, and helping shape a product in a fast-moving startup environment, this could be a strong fit. The role

You'll be joining a business that is using AI to modernise and improve workflows in a traditional industry. As part of a small and growing team, you'll play a key role in making sure customers get value from the platform while also feeding directly into how the product evolves. What you'll be doing

• Onboarding new customers onto the platform and supporting adoption
• Running discovery conversations to understand customer workflows and needs
• Acting as a key link between customers and the internal product team
• Managing client requests related to the platform, including feature suggestions, issues and usability feedback
• Helping prioritise product improvements based on customer impact and business value
• Working closely with internal stakeholders in a fast-paced startup environment
• Supporting the development of onboarding materials, guides and best practice processes
• Helping shape a product that is evolving quickly in an AI-first environment

• Experience in a Product Manager, Product Owner, Implementation, Customer Success or similar role within SaaS or software
• Strong customer-facing communication skills
• Experience gathering feedback or requirements and turning them into clear actions
• Comfortable balancing customer needs with product priorities
• Organised, proactive and confident managing multiple workstreams
• Someone who enjoys working in a startup environment where things move quickly

Nice to have

• Experience in B2B SaaS
• Exposure to construction tech, workflow software, ERP, field-based software or other operational platforms
• Experience onboarding customers onto software products
• An interest in AI-led products and the way they can transform industries