Technical Center Support Representative
Role details
Job location
Tech stack
Job description
Our client is a global leader in IT services, looking for a driven and proactive Technical Center Support Representative, who will be providing technical IT services with a primary focus on internal device imaging, pre-staging, and preparation activities within the merge center environment. The successful candidate will play a vital role in providing technical support to our clients during on-site activities. This is an on-site position., You provide hands-on support for installing, configuring, and troubleshooting the range of hardware products at client locations.
A day in the office looks like:
Every day is unique, and the role stays dynamic and varied, combining on-site work with in-house technical activities.
- The morning often starts with preparing, configuring, and testing IT hardware so everything is ready for deployment.
- You support logistics by organizing incoming and outgoing equipment to keep the workflow going smoothly.
- You then may head on-site to install and configure PCs, servers, and network equipment, ensuring everything is set up securely and correctly.
- In the afternoon you continue your on-site work by executing datacenter moves or IT relocations, handling equipment with care and minimizing downtime.
- You set up meeting rooms with AV and IT hardware, making sure everything works seamlessly for users.
- You perform IT de-installations and secure data erasures, following proper procedures to protect sensitive information.
- Throughout the day, there's plenty of collaboration with colleagues across departments, and occasionally direct contact with customers to make sure they get the support they need.
Requirements
- You speak English at a professional level. Your can understand Dutch and speak it at a conversational level.
- You bring 2-5 years of experience in a similar role.
- You have a technical way of thinking and a hands-on approach to your work.
- Eager to learn and grow within the IT field.
- Enjoy being on the move and working in different environments.
- You stay organized, pay attention to detail, and can be counted on.
- You have knowledge of IT hardware such as PCs, laptops, and servers. -
- You don't have a strict 9-to-5 mentality and enjoy the variety the role brings.
- You make an even stronger match if you hold a technical diploma (IT or electronics) or have practical experience with imaging tools (SCCM, MDT, etc.).
- You are full of energy!
Benefits & conditions
- A salary at par with the market + commissions + 8% holiday allowance
- A permanent contract from the start
- An attractive pension plan: the premium percentage for the pension plan is 15% and the employee/employer split is 50/50
- Complete and ongoing training from the start
- International feel in a multicultural team across several countries
- The opportunity to create your own (healthy) work-life balance
- An exciting workplace that includes, among other perks, a company gym, a free weekly group professional trainer on site, and an attractive company lunch plan
- Participating in a team full of energy, positivity, and fun (it can be quite competitive during our team and company events)