Configuration Analyst

An exciting opportunity has arisen to join our Digital Health Epic Connect Team, across The Royal Marsden NHS Foundation Trust and Great Ormond Street. We are recruiting a Senior Configuration Analyst to support and enhance our Epic electronic patient record (EPR) system at The Royal Marsden, working in partnership with clinical and operational teams to improve the digital pathways and ways to improve the efficiencies in outpatient clinics., As a Digital Health Record (DHR) Senior Configuration Analyst, the post holder is responsible for:

• Assisting with the delivery of the Trust's new electronic patient record (DHR) system within a designated team
• Working on several integrated areas to ensure a coordinated approach across all teams
• Working in partnership with our partners, Great Ormond Street Hospital and Epic
• Analysing and suggesting ways to improve current workflows and working practices
• Facilitating agreement for changes in working practices with appropriate stakeholders
• Matching agreed workflows with those already built into DHR system and/or configuring the DHR system using configuration tools to tailor the system
• Assisting with testing of the systems to ensure it is safe, usable, secure and robust, + Analyse and document simple to highly complex clinical and administrative workflows, information, data collection and/or reporting requirements.

• Be an expert in the application area, troubleshoot problems and address questions from end users regarding the application.
• Ensure that the DHR system is configured to meet new 'best practice' ways of working, in order to achieve cost-saving benefits and improved workflow processes, whilst working to relevant legal and regulatory frameworks.
• Negotiate and persuade senior Trust staff to accept changes to working practices which will improve efficiency, patient flow and/or patient experience.
• Handle change management issues professionally and sometimes in hostile or antagonistic situations.
• Demonstrate/present complex build work (DHR software) in an easy to understand format to individuals and/or groups of Programme and/or Trust staff, including at senior and director level.
• Analyse and review test progress and variances to define recommendations to maintain schedules and raise any risks or issues highlighted through testing to the appropriate level
• Meet regularly with the Configuration Manager and/or Deputy Head of Design and Delivery to plan, negotiate with, review and prioritise the scope of the applications/infrastructure in accordance with Programme plans. The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities. As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve. Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails. Flu Vaccination - What We Expect of our Staff At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease. The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

We are seeking an experienced and passionate individual who is certified or accredited in at least one Epic application, preferably with experience in MyChart and MyChart Care Companion. A strong track record of collaborating with operational teams and managing configuration change in a live EPR environment is essential. We welcome applications from candidates who share our values, are committed to collaboration and innovation, and want to play a central role in improving cancer care through digital excellence. Please be advised that the successful candidate will be expected to work in a hybrid capacity - please do not to apply if you are seeking a fully remote position. Our team works flexibly with a combination of remote and office based working days. The successful candidate will be required to travel to all sites at Great Ormond Street Hospital and The Royal Marsden Hospital sites (Bloomsbury, Chelsea and Sutton). The successful candidate would be well supported by an experienced team and line management structure.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.