Data Quality Analyst
Gleeson Recruitment Ltd
Wolverhampton, United Kingdom
2 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
EnglishJob location
Wolverhampton, United Kingdom
Tech stack
Data analysis
Customer Data Management
Data Governance
Data Management
Job description
This role will focus on monitoring, analysing, and enhancing data quality across customer journeys-ensuring accuracy, consistency, and completeness to support better insights and decision-making. Working closely with CX, Data, and Business teams, they will identify issues, track trends, and drive continuous improvement in how customer data is captured and used., * Monitor and report on Data Quality across customer data and CX touchpoints
- Identify data issues, root causes, and opportunities for improvement
- Support Data Governance and Data Stewardship initiatives
- Work with stakeholders to improve data capture, processes, and standards
- Deliver clear, actionable insights to enhance Customer Experience
Requirements
- Experience in Data Quality, Data Analysis, or similar roles
- Strong attention to detail and problem-solving skills
- Experience working with customer or CX-related data
- Ability to translate data issues into business impact
- Strong stakeholder engagement and communication skills
