Senior Identity & Access Management Operational Engineer

Pacific Life Re is investing in bright, agile and diverse new talent to contribute to our mission of innovating our business and creating a superior customer experience. We're actively seeking a talented Identity and Access Management (IAM) Operations Engineer who will be responsible for the delivery of the core IAM products and services required to support the enterprise infrastructure and business line applications. In this role you will work as part of a global team that manages and supports the IAM services including Privileged Access Management, Single Sign-on / Multi-Factor Authentication, and Directory Services. You will collaborate and coordinate with other IT leaders, technologists and support staff to provide a secure, resilient, and quality experience to the global user community.

Goals and Responsibilities

Serve as a multifaceted Operations Engineer for the global IAM department

Provide implementation and ongoing support of net-new or enhancements to existing IAM platforms and services

Manage daily IAM fulfillment requests and provide consulting services to project initiatives on IAM best practices, processes, and support

Participate in the global support of the enterprise IAM services ensuring the required resiliency and service level agreements are met

Drive IAM compliance by conducting certifications, audits, and on-going review of operational reporting

Identify, manage and escalate, as appropriate, project risks, issues, and roadblocks to timely delivery

Contribute to the development and maintenance of IAM strategy and associated roadmaps

Do you have experience in Python?, 10+ years Information Security experience, with hands on experiences in enterprise IAM platforms (e.g. CyberArk, Delinea, Okta, MS Entra SSO/MFA, MS Active Directory, MS Entra ID)

Access Management: Single Sign-On, Multi-Factor Authentication, Federation (SAML, OIDC, OAuth)

Privileged Access Management: Managing privileged accounts, session management, vaulting

Directory Services: User / Group Management, Sites & Services, Access Control Lists

Security Concepts: Least Privileged, Zero Trust, Phishing Resistant Authentication

ITSM: Incident Management, Change Management, Problem Management

Scripting and automation leveraging tools such as PowerShell or Python

Ability to manage priorities and report progress on required basis

Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.

Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities.

Benefits (Only for Permanent and Fixed Term Employees)

Leave

25 days of annual leave with option to buy/sell more days

Adoption and fertility leave

Generous enhanced parental leave

Healthcare

Comprehensive private insurance coverage for employee and dependents

Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary

Optical benefits

Savings & Retirement

15% combined employee/employer contributions

Wellness

Subsidized gym membership

Access to Employee Assistance Program

Cycle to Work and Electric Car Salary Sacrifice Scheme

Time off for volunteering

Charitable matching of employee donations