Manufacturing & Quality Systems Officer

The Technical Officer will play a key role in supporting quality management, improving operational systems and ensuring the site maintains the standards required by customers and regulatory bodies.

Role & Responsibilities

Own and maintain the site Quality Management System

Develop and update quality procedures, work instructions and documentation

Investigate quality issues and non-conformances and drive corrective actions

Monitor quality performance including scrap, rework and customer complaints

Oversee site accreditations and coordinate internal and external audits

Review operational systems and identify opportunities for improvement

Map and document production processes to improve efficiency and repeatability

Support the implementation of new systems such as ERP, MRP or quality platforms

Lead trials, testing and validation of new processes or digital tools

Develop and deliver training materials for operators, supervisors and office teams

Provide technical support on product specifications, tolerances and manufacturing capabilities

Support continuous improvement initiatives across the site including lean projects and waste reduction

INDWIN

Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!

Do you have experience in Quality management?, Are you experienced in quality, technical or operations support within a manufacturing environment?

Do you enjoy improving systems, processes and ways of working across a production environment?

Are you confident working between management, shopfloor teams and customers on technical matters?

Would you like the opportunity to grow into an Operations Management role as the business develops?, Experience working in a technical, quality or operational support role within a manufacturing environment

Good understanding of quality systems, audits and accreditation frameworks such as ISO standards

Experience investigating non-conformances and driving corrective and preventive actions

Ability to analyse operational processes and identify opportunities to improve efficiency and repeatability

Strong communication skills with the confidence to work closely with management, supervisors and production teams

Comfortable creating procedures, documentation and performance reports, Experience within sectors such as worktops, joinery, furniture, construction products or similar manufacturing environments

Previous exposure to ERP, MRP or production data systems

Experience supporting audits and maintaining quality management systems

Knowledge of lean manufacturing, continuous improvement or 5S methodologies

Relevant HNC, HND or degree in engineering, manufacturing, quality or a related discipline

Salary between £40,000 and £45,000 depending on experience

Opportunity to work closely with senior leadership on site systems and operational improvements

Exposure to quality management, operational processes and system implementation

Clear long-term progression into an Operations Management position for the right individual

Stable role within a growing manufacturing business investing in its people and processes

This established UK manufacturer specialises in producing high-quality bespoke products for commercial and construction markets. Operating from a modern production facility in Nottingham, the business is continuing to invest in its systems, processes and accreditations to support future growth.