Lead Dynamics Solution Architect

The D365 Solution Architect plays a key role in shaping how we use Microsoft Dynamics 365 across Finance & Operations, Supply Chain, WMS and Azure. They're responsible for the end-to-end design of our solutions, making sure everything hangs together - from functionality and integrations through to data, security and long-term supportability.

This role keeps us aligned with Microsoft's roadmap, sets clear architectural standards and cuts out unnecessary complexity. The focus is on building solutions that are scalable, reliable and ready for One Version - not just today, but for the long term.

Working closely with Functional and Technical Consultants, Integration Engineers, Test Leads, Enterprise Architects and our business teams, the Solution Architect helps create a D365 platform that's secure, cost-effective and built to support the way AO operates.

Here's What You Can Expect To Be Doing

As D365 Solution Architect, you own the end-to-end architecture across Finance & Operations, Supply Chain, WMS and Azure. You set the direction, define clear design standards and make sure solutions are simple, scalable and aligned to Microsoft's roadmap - with minimal customisation and full One Version readiness.

You govern configuration, extensions, integrations and ISVs, balancing the right use of D365, Power Platform and third-party tools while keeping technical debt under control. You ensure integrations are robust, data flows are reliable and the platform can handle high-volume, business-critical workloads.

You provide architectural oversight across environments, releases, data migration and cutover, making sure the platform is resilient, secure and operationally ready. Working closely with delivery teams, enterprise architecture, Microsoft and vendors, you guide decisions, challenge complexity and help build a D365 platform that's cost-effective, secure and built to support how AO runs - especially at peak.

• Extensive experience architecting D365 F&O, Supply Chain and/or WMS.
• Strong knowledge of Microsoft extensibility framework, integration patterns and data architecture.
• Deep understanding of D365 internals, data entities, dual-write/CDS/Dataverse and APIs.
• Strong familiarity with Azure services (Logic Apps, API Management, Service Bus, Event Grid, Function Apps).
• Experience assessing ISVs, AppSource solutions and custom extensions.

Engineering, Delivery & Governance

• Experience in multi-vendor, multi-workstream ERP transformations.
• Strong skills in solution governance, impact assessments and quality gates.
• Experience supporting release readiness, regression strategy and One Version compliance.
• Ability to produce high-quality architectural documentation and solution diagrams.
• Awareness of DevOps pipelines, environment strategy and testing automation needs.

Security, ITSM and Operational Awareness

• Understanding of RBAC, identity patterns, compliance and operational security.
• Experience designing observable, traceable and monitorable enterprise solutions.
• Awareness of cloud cost optimisation and operational SLAs.

Core Skills

• Excellent communicator with strong stakeholder influence.
• Ability to simplify complex architectural decisions.
• Structured, analytical and proactive approach.
• Highly collaborative, working across teams to maintain platform and programme alignment.

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you'll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP's, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!, Surname * Email * Mobile * Upload your CV * Choose to upload file

That's great! We'd love to know more about you!

How do you describe your gender identity? How do you describe your ethnic background? How do you like to describe your sexual identity or sexual orientation? Do you identify as a person with a disability or are you a person with accessibility needs? How would you describe your Neurodiversity?

Great! Do you require any reasonable adjustments if we were to invite you to an interview?

Reasonable adjustments

What are reasonable adjustments?

We want to make sure you have the best possible experience throughout our recruitment journey. If there's anything we can do to make the process more comfortable or accessible, like arranging a ground floor meeting room for an interview or having a sign language interpreter join you, please let us know below. We're here to support you every step of the way. If this role was recommended to you by someone already working at AO, please tick the box and let us know their name. Referrer First Name Referrer Last Name By ticking, this means you are giving us your permission to keep in touch with you over the next 12 months using the information you have submitted. We will share content with you every now and then about AO and update you on relevant job opportunities. To opt out at any point, please email careers@ao.com

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One of our recruitment team will be in touch soon with an update as soon as they can.

In the meantime, why not check out what life at AO is all about! Explore Now Are you able to attend our Bolton or Crewe sites once a week? * What are your salary expectations? * Will you now or in the near future require visa sponsorship? * Current / last job title * Company name * Time in current job * When can we call you? * Describe your responsibilities *

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AO is for everyone!

We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work.

We're proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do.

We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations.

And that's why we're asking these questions. Making sure our recruitment process is inclusive is a key part of what we're doing at AO to encourage diversity as an employer. Read more

How will we use the data?

After we've collated the data, we'll look at the patterns to assess if we are inclusive at each stage. If it turns out that we aren't, then the data may help us identify where we can improve.

The data collated won't have any impact on your application and is not shared with hiring managers or the recruitment team.

We're known for helping our customers brilliantly - and it's no different for AOers. We care about more than what's on your CV, because together we can do extraordinary things.