Customer Success Manager - HR / ER SaaS Tech. UK Remote

As our People and Engagement Manager, you'll be central to our people strategy. Part of our collaborative, fun and friendly team, you'll :

• support our People Strategy by promoting our culture, delivering engagement initiatives and helping with the day-to-day management of all HR-related tasks
• manage employee engagement surveys, analyse results and implement action plans to drive improvement
• maximise and communicate our wellbeing offer to all our colleagues, encouraging everyone to get involved
• become a leading member of our Environmental Social Governance team
• create ideas and a diary full of engaging experiences for all our colleagues to take part in, including monthly team-building days
• work alongside our Brand and Content team to develop an effective internal comms strategy
• own our internal, company-wide, communication tools and spaces
• review our office space, ensuring it is optimised for our people
• establish and maintain relationships with community and charitable partners

To make an impression, you'll need work experience at a HR Advisor level. You'll also need knowledge of relevant legislation and governance. You'll also be :

• a confident communicator and people person
• able to work under your own initiative
• sensitive, tactful and diplomatic with a high degree of confidentiality
• highly computer literate with knowledge of all Microsoft packages
• CIPD level 5 qualified, or with corresponding experience in role

We care about supporting our people, so you'll enjoy benefits that include 30 days of annual leave a year (plus bank holidays), hybrid working, healthcare apps, and two charity volunteering days. If you're as passionate as we are about making the world around us a better place, join us. In line with our mission to make opportunity, reward and progress equal for all, we believe that a diverse, equitable and inclusive workplace makes us a more relevant and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.