ERP Specialist (Operations)

We are looking for an experienced ERP Specialist to join our Enterprise Systems team and play a key role in the design, development, and ongoing stability of our Microsoft Dynamics 365 Finance & Operations (D365 F&O) platform. Working closely with Operations, Finance, and IT stakeholders, you will focus primarily on Supply Chain and Finance solutions, acting as a technical escalation point for the ERP support team and contributing to the delivery of system enhancements that support performance across the business. Reporting to the ERP Lead, this is a hands-on technical role suited to someone who enjoys solving complex problems, building robust solutions, and working in a fast-paced, engineering-led environment. Main duties: Technical Systems Design & Delivery Translate business and functional requirements into scalable, maintainable technical solutions within D365 F&O Deliver hands-on system customisations and configurations, including: Extending fields, tables, and forms Developing and maintaining SSRS reports Creating and managing security roles and duties Enhancing and supporting workflows Identify gaps in standard D365 functionality and design, build, test, and deploy enhancements using best-practice extensibility principles Review and support technical designs to ensure upgrade-safe solutions Platform & Architecture Maintain oversight of D365 F&O technical architecture, integrations, reporting, and data flows Support and enhance integrations between D365 F&O and other enterprise platforms Ensure solutions are secure, performant, and aligned with organisational standards Collaboration & Stakeholder Engagement Work closely with functional consultants, systems analysts, and business stakeholders to deliver effective solutions Act as a technical advisor to Operations and Finance teams, explaining system behaviour, limitations, and enhancement options Contribute technical input into the ERP and Enterprise Systems roadmap Support, Issue Resolution & Escalation Act as a technical escalation point for ERP support, delivering root cause analysis and permanent fixes Support deployments, releases, and hotfixes across environments Assist with regression testing and validation of system changes Governance, Quality & Continuous Improvement Ensure all changes comply with internal governance, security, and regulatory standards Promote best practices for documentation, change management, and code quality Identify opportunities to improve system performance, usability, and maintainability Reduce manual or off-system processes by enhancing D365 capabilities Risk Management Identify technical risks related to customisations, integrations, and legacy components Propose and implement mitigation strategies to ensure platform stability and upgrade readiness

Proven hands-on technical experience with Microsoft Dynamics 365 Finance & Operations (or AX 2012) Experience delivering at least 3 end-to-end D365/AX implementations Strong knowledge of D365 F&O architecture, extensibility framework, security model, workflows, SSRS reporting, and integrations Ability to independently deliver small-to-medium technical changes Experience supporting or developing integrations with external systems Strong problem-solving and root cause analysis skills Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders Experience working in engineering-led or manufacturing environments Desirable Exposure to PLM integrations and low-code platforms Microsoft D365 certifications (Finance, Supply Chain, or Technical

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