Hardware Operations Technician

We are seeking a Hardware Operations Technician to take ownership of the end-to-end delivery of our hardware infrastructure across customer sites. This hands-on role spans install scoping, inventory management, configuration, deployment, and ongoing maintenance.

You'll work closely with subcontractors, and our internal hardware and commercial teams to ensure smooth on-site delivery, reliable system performance, and a strong feedback loop between the field and HQ. No two days are the same - you may be planning installs and managing stock one day then configuring, deploying, or maintaining hardware in the field the next.

The ideal applicant will be Derbyshire-based, as our HQ is in Belper, with occasional UK travel required.

What You'll Be Doing:

Hardware Scoping:

• Create bespoke install plans based on our customers' yard or farm layout.
• Ensure install plans are accurately recorded and can be easily followed by our subcontractors.

Inventory Management:

• Manage inventory end-to-end, including ordering, allocation, stock records, and dispatch to support deployments.

Subcontractor Management:

• Liaise directly with our subcontractors about upcoming deployments, ensuring they are scheduled in a timely manner.
• Ensure that installations are clearly documented for future reference.

Hardware Maintenance and Management:

• Carry out necessary configuration of hardware prior to dispatching to our subcontractors.
• Perform diagnostics, feeding this back to the relevant teams. Work with the Hardware Lead to deploy fixes or carry out upgrades.
• At times you may need to visit sites to carry out on the ground diagnostics and system upgrades.
• You will be required to perform work safely at heights, from ladders, cherry pickers, and other temporary work platforms.

Do you have a valid Driving License license?, * A strong interest in hardware deployment, logistics and the desire to be part of a high-performance team.

• Passion for animal welfare, you care about the mission, not just the numbers.
• A self-starter mindset, comfortable working autonomously in a fast-paced environment.
• Hands-on, practical experience with tools, electrical or construction work is ideal.
• Able to manage time independently, complete tasks efficiently and tackle challenges you may not have encountered before head-on.
• You take pride in your work to deliver the highest quality service to our customers.
• Minimum 2-3 days in the office per week - Belper, Derbyshire.
• Willingness to Travel, some spontaneous and planned travel to customer sites within the UK. A full UK driving licence is essential.

Why Join Vet Vision AI?

• Exposure to cutting-edge AI technology in a fast-growing sector
• Real ownership and responsibility from day one
• A collaborative, mission driven team doing work that genuinely improves animal welfare
• Strong career progression opportunities as Vet Vision AI scales

Ready to grow Something Meaningful?

If you're a hungry individual who thrives in a fast-paced environment and wants to be part of something bigger than yourself, we'd love to hear from you.

Vet Vision AI is pioneering smarter, veterinary driven animal welfare through computer vision AI.