Oracle Functional Solution Manager

Arcadis is looking to hire an Oracle Functional Solution Manager (CX) who is responsible to manage the design and delivery of the Oracle Sales & Marketing Cloud solutions in collaborate with the business stakeholders and development team/ IT partners. Leads the development of all functional changes within the relevant Oracle Domain portfolio. Designs and/or oversees the design of functional solutions aligned with global standards.

Technology is the core and integral part of what we do, all the way for empowering Arcadians to harnessing power of data and AI/ML for sensors, IIOT and Advanced Drones, the technology teams are Dreaming Big and Delivering on future. As part of our Technology drive, we are looking for on-board talented and passionate people across multiple locations including India, Philippines, UK and parts of Europe.

Role accountabilities

Leads the development of all functional changes within the relevant Oracle Domain portfolio. Designs and/or oversees the design of functional solutions aligned with global standards.

Collaboration

• Collaborates and communicates with relevant domain BPOs, BPEs, KBUs, and EU's
• Collaborates with the product owners, Technical Solution Manager(s) and the vendor parties to ensure that the solution meets the business needs
• Collaborates with wider OOO team to ensure consistency and standards followed for documentations and approach

Applications Support & Maintenance

• Ensures global standardization and cohesion in the Oracle Cloud solution across business units with a focus on business efficiency and user experience
• Demonstrates business process knowledge and relevant Oracle domain knowledge to efficiently deliver on Oracle solutions
• Supports Arcadis 3rd party vendors in assessing & validating proposed solutions and /or creates proposed solutions to address incidents/problems
• Lead Oracle quarterly update with effectively working with the test manager and business key users
• Join Oracle support sessions to actively influence Oracle product development and thereby improving business efficiency

Applications Enhancement & Continuous Improvement

• Collaborates with Product Owners, BPOs, BPEs, and OOO C/I Director to design and deliver continuous improvement projects in relevant Oracle domain portfolio
• Conduct POCs, functional design review and organize workshops with product owners to perform fit/gap analysis
• Oversees functional solution development, documentations and including functional testing to ensure that solutions follow best design practices
• Acts as the functional counterpart (delivery lead) to 3rd party vendors

Vendor Management

• Reviews & Approves proposed functional solutions created by third parties
• Works with 3rd parties to ensure projects are delivered in within scope, budget & quality

Key Shared Accountabilities

• Partnership with other OEA Lanes, Teams, and OOO Domains to exceed business expectations
• Oracle functional solution decisions with OIM Lane
• Oracle Quarterly Update testing with OOO Test Manager and KBUs
• Oracle SOP and training materials for business

• Minimum of 7 years' hands-on experience with relevant domain application configuration in major ERP systems, at least 3 of which with Oracle eBS and/or Oracle Cloud
• Demonstrated experience in business process management and workflows
• Demonstrated experience in successfully designing/delivering functional changes and/or solutions in a global company with a complex business environment

At Arcadis we focus on attracting, retaining and developing people who share our passion and commitment to improve quality of life. In return we offer you the opportunity to transform your world and the world around you, that could be through client work, upskilling yourself, championing equality and inclusion or getting involved in charity work, to name just a few. Our people value different perspectives, they care about the sustainability of our planet and dare to shape the future. One of our core values is 'people first', and supported by our Lovinklaan foundation, we invest in you for the long term, to ensure you reach your full potential. You'll have the opportunity to own your career and work on industry-defining projects, finding solutions to real challenges that make a difference to people's lives. You're encouraged to have a growth mindset and are given the space to develop personally and professionally, building a flexible career that works for you., Why Become an Arcadian? Our work with clients has a direct impact on people's lives and on the planet. We make moving, living and belonging in cities safer, more resilient and more sustainable. By partnering with our clients as responsible custodians of our earth's resources, we can create a sustainable planet. We continue to think of new ways to make positive impacts and create better experiences for people; data driven and digital solutions have become part of the Arcadis DNA. Working together with clients and using techniques like design thinking, we can get to the heart of our clients' most pressing challenges and work together to solve them. As a global business, we have committed to support five of the UN's Sustainable Development Goals to ensure that our projects contribute to a better and more sustainable future for all. But it's not just the work that we do on client projects that benefits communities and our planet. As a global business, we are committed to making a positive impact to society by supporting local communities where we operate. To help protect our planet, we monitor and measure non-financial information to inform business decisions and reduce our own environmental impact as part of our commitment to be net zero carbon as a global company by 2030. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people.