Technical Support Analyst

We're seeking an experienced Technical Support Analyst; you will be a key member of the 2nd line support team, responsible for resolving escalated technical issues, supporting IT operations, and ensuring continuity of service for end users. This role bridges the gap between frontline service desk and infrastructure teams, offering opportunities to deepen technical expertise and contribute to service improvement initiatives., Technical Support Analyst - Your Challenge Join our team as a Technical Support Analyst, delivering high-quality 2nd line support and ensuring a seamless IT experience across the organisation. This role requires regular travel to multiple Müller locations, providing hands-on support where it's needed most.

What You'll Do *Provide 2nd line support for incidents and service requests.*Troubleshoot hardware, software, and infrastructure issues within SLAs.*Work closely with 1st and 3rd line teams to resolve complex issues.*Own tickets end-to-end with clear user communication.*Document solutions, known issues, and contribute to the knowledge base.*Travel frequently to various Müller sites to deliver on-site technical support.*Carry out routine system checks, updates, and maintenance.*Support user accounts, device provisioning, and software installations.*Monitor system alerts and escalate critical or recurring issues.*Manage the full End User Device asset lifecycle.*Participate in change management and service improvement discussions.*Follow security protocols and assist with compliance activities (GDPR, KRITIS, NIS2).*Apply security patches and maintain accurate documentation.*Share lessons learned to support ongoing team development., A major multinational company is seeking an IT Systems Administrator to join their team in Market Drayton, UK. The successful candidate will maintain and develop key IT systems, ensuring efficiency and reliability for end-users. You will provide 3rd level support and handle..., Muller Market Drayton are looking for an experienced Reliability Engineer to join the reliability team within the filling department. The successful candidate will ensure all equipment is maintained to the highest standard and optimised to deliver efficiency targets..., Communications & Engagement Assistant (24 MonthFTC)Location: This role can be based out of any of our UK sites, including: Bridgwater, Droitwich, East Kilbride, Manchester, Market Drayton, Severnside or Telford Hybrid : 3 days in the office, 2 days working from...

What You'll Bring *A technical college degree or equivalent.*Working knowledge of ITIL processes.Strong troubleshooting skills across MS Windows environmentFamiliarity with network troubleshooting and system monitoring tools.*Willingness to join an out-of-hours rota.*A high level of flexibility and readiness to travel regularly to other Müller locations.

Benefits for the role: Competitive salary, generous annual bonus, Life Assurance, HCCP, 25 days holiday plus bank holidays (rising with service), Enhanced Maternity & Paternity Family Leave, Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Müller Rewards, offering a variety of online and in-store discounts and development opportunities., We're Hiring: IT Systems AdministratorLocation: East Kilbride or Market Drayton / Hybrid - 3 days per week on site.Contract: Full-Time, PermanentHours: Monday-Friday (40 hours)Benefits for the role: Competitive salary, generous annual bonus, Life Assurance, Private Medical..., Overview We're Hiring: FP&A Marketing Finance Business PartnerLocation: Market Drayton / Hybrid - 3 days per week on site.Contract: Full-Time, PermanentHours: Monday-Friday (40 hours)Benefits for the role: Competitive salary, generous annual bonus, Life Assurance, Private..., We're Hiring: FP&A Marketing Finance Business Partner Location: Market Drayton / Hybrid - 3 days per week on site. Contract: Full-Time, Permanent Hours: Monday-Friday (40 hours) Benefits for the role: Competitive salary, generous annual bonus, Life Assurance, Private...

We're Müller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into these key areas.Müller Milk & Ingredients (MMI), Müller Yogurt & Desserts (MYD), and Müller Milk & Ingredients Distribution (MMID). MMI is all about producing milk, cream, butter, milk drinks, and dairy ingredients from 1,300 British. MYD is the team behind favourites like Müller Corner, Müller Light, Müller Rice, and more - putting smiles on faces with every spoonful. And MMID? They're the logistics legends, delivering over 1 billion litres of milk every year to more than 5,500 locations across the UK, making sure everything flows smoothly from farm to fridge. Together, we're growing fast, powered by passionate people who care about quality, sustainability, and making every day delicious. Why Müller? Milk flows through everything at Müller - from farm to factory to fridge. But the true impact comes from our people, in each and every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers. As the UK's most popular dairy brand, we're always striving to make a real difference for our planet, our partners and our people, making sure we're helping to create a more sustainable dairy future.We're growing to keep up with the millions of people reaching for our branded and private label products on shelves everywhere. Join a culture full of pace that's bold and entrepreneurial, with opportunities that are yours for the taking - and even enjoy every benefit and bonus to sweeten the deal., With over 31,000 employees across Europe and a long-standing commitment to excellence, Müller is a family-owned business known for its dedication to quality, innovation, and growth. In the UK alone, we produce a wide range of leading branded and private-label dairy products, from yogurts and desserts to butter and flavoured milk., Job Description Who we are We're Müller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do..., A leading dairy company in the UK is seeking an IT Systems Administrator to support and develop their IT systems. This position offers a hybrid working arrangement, requiring 3 days on-site. Responsibilities include maintaining Microsoft AD and Exchange systems, providing..., Who We AreWe're Mller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business..., Who we are We're Müller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our..., Overview We're Müller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every day. To do this, our business has been..., Select how often (in days) to receive an alert: Create Alert Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private...