Head of IT Business Interfaces
Role details
Job location
Tech stack
Job description
To enhance our successful IT Management Team at the Headquarters in Leoben, Austria, we are looking for a passionate, The Head of IT Business Interfaces is responsible for ensuring that IT practices and systems comply with global standards and legal requirements, thereby meeting quality standards and passing audits. This role oversees the global IT frontend, including the service desk, demand management, and IT PMO, ensuring efficient handling of IT incidents, demands, and projects. By managing and optimizing IT services, the Head of IT Business Interfaces supports strategic goals and improves user satisfaction., * Ensuring that IT practices and systems in his/her responsibility comply with global standards as well as legal and regulatory requirements.
- Accountability for areas of the global IT's frontend, including global service desk, demand management, and IT PMO including IT portfolio management.
- Build and maintain relationships with key stakeholders, including IT internal and external stakeholders, executives, and other departments, to ensure that the IT strategy aligns with business goals. This includes accountability for IT Business Partners for business units and the group with a special focus on group functions such as Controlling, Finance, HR, Legal, R&D, and others.
- Act as interface between business and backend services, owning the communication and stakeholder matrix.
- Adhere to corporate IT governance frameworks, specifically following the COBIT processes, guidelines and architecture. All activities that guarantee the fulfilment of the SLA's that have been confirmed by our customers.
- Continuous Improvement and Innovation., * A meaningful role with opportunities for long-term growth in an international environment
- Chance to actively contribute to AT&S´ success and to create value
- A structured and tailor-made onboarding program along with continual training opportunities
- Modern company canteen with freshly prepared meals every day
- Free parking spaces and e-charging stations
- Diverse health measures and a wide range of employee benefits
Requirements
- Management Experience: Experience in leading IT teams and managing IT projects, ideally in an international or multicultural environment.
- Experience in Implementing IT Strategies: Experience in executing IT strategies, both at a local and global level.
- Leadership and Management Skills: Strong leadership qualities, including team management, conflict resolution, and talent development as well as motivational skills.
- Stakeholder Management: Experience working with various stakeholders, including senior executives, team members, and external partners.
- Communication Skills: Excellent communication with various stakeholders, from technical teams to top management.
- Business Knowledge: Understanding of business processes and strategies to effectively align IT solutions with corporate objectives.
- Technical Knowledge: Understanding of IT, ITIL- and COBIT framework.
- Understanding of IT Security Standards and Compliance: Knowledge in IT security, data protection regulations, and compliance requirements, especially in a global context.
Benefits & conditions
AT&S is an equal opportunity employer. We embrace diversity and are dedicated to empowering people to reach their potential by fostering their unique talents and strengths. The employment is in accordance with the Austrian Collective Agreement for the Electrical and Electronics Industry, employment group H, and we offer competitive salaries and additional benefits based on your performance, experience and qualification.
