Business Partner, IT

IE University
Municipality of Madrid, Spain
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, Spanish
Experience level
Intermediate

Job location

Municipality of Madrid, Spain

Tech stack

Agile Methodologies
Information Technology Consulting
Scrum

Job description

Your role as a Business Partner will involve:

  • Key Responsibilities Business Engagement & Demand Structuring
  • Support relationships with academic and student experience teams.

  • Gather, structure, and refine business requirements, ensuring clarity of scope, defined acceptance criteria, and alignment with end-to-end processes.

  • Help translate needs into actionable IT initiatives.

  • Ensure alignment with existing platforms and digital roadmap. Project Support & Coordination

  • Act as liaison between business users and IT teams during initiatives.

  • Follow up on project progress, risks, and dependencies.

  • Support preparation of functional documentation.

  • Work within Agile (Scrum/Kanban) and/or waterfall delivery frameworks, participating in relevant planning and governance activities. Testing & Validation

  • Prepare and execute functional testing before business UAT.

  • Coordinate UAT sessions and document feedback.

  • Ensure solutions meet defined requirements before go-live.

  • Validate that agreed acceptance criteria are met prior to production release. Change & Continuous Improvement

  • Support communication of system changes and updates.

  • Identify improvement opportunities in academic and student processes.

  • Promote adoption of digital tools.

  • Support post-implementation reviews to evaluate outcomes and identify improvement actions., Unleash your full potential and make an impact. The next move is yours! If you want to be part of this educational revolution, we invite you to apply and be part of our dynamic team at IE University. At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.

Requirements

Do you have experience in Waterfall?, Do you have a Master's degree?, + 2-3 years of experience in IT consulting, IT project support, or Business Partnering roles.

  • Experience with CRM, LMS, or similar enterprise platforms is a plus.
  • Strong analytical and communication skills.
  • Structured, proactive, and eager to learn.
  • Fluent in English and Spanish.
  • Bachelor's degree required (Master's not mandatory).
  • Familiarity with Agile methodologies and structured project delivery environments.

About the company

Are you interested in joining a dynamic and international team of professionals to transform education? IE University's IT is looking for a Business Partner to join its team! Why IE University? Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact. At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future. Our mission We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.

Apply for this position