Partner Solutions Engineer - Madrid

Solutions Engineers in Cisco are technical leads that advice and support Sales teams with pre-sales and deep technical knowledge. As a Channel Solutions Engineer at Cisco, you will play a key technical role supporting our partners within the channel organization. Unlike traditional sales engineers who focus directly on customers, this position is centered on empowering and enabling our partners to grow their business with Cisco technologies.You will work with a wide range of Cisco products and need strong knowledge of enterprise solutions. Your main responsibility will be to build and maintain strong relationships with our partners and help them develop, market, and support managed service offerings based on Cisco's portfolio. As SE supporting one or many of our largest Service Provider as a Channel accounts within EMEAR you will be responsible for driving the day-to-day relationship with them and their customers, working closely with the Partner Account Managers. This is an excellent career opportunity to evolve in an innovative, complex and challenging environment, as well as developing international skills due to the regular contacts with Partners across Europe, large multinational customers, Business Units and colleagues in the EMEA or Global Partners and Routes to Market organizations.

Responsibilities of the role are: The Channel Solutions Engineer is a high profile role in building strategic business and technical relationships and involves the following elements:

• Support Partners Managed Services creation and acceleration: Work closely with partners to help them create, define, and bring to market managed services based on Cisco's Enterprise Networking, Security, and Collaboration solutions. In the case of this position the partners are MSP´s, what requires understanding of important aspects such as multi-tenancy, and OSS and BSS processes.
• Partner support and strategy definition: Become instrumental to the Partner's success, take part of Partner reviews and influence their technical offerings definition strategy. Provide consultative support in the transformation of our partners offerings and transformation them from a simple resale to a managed services led portfolio. Also, influence in the insertion new products and solutions allowing them to keep competitive in the market.
• Partner Enablement: Keep partner sales, presales, marketing and service development teams updated on Cisco's latest products and roadmaps. Help their sales and technical teams understand the benefits of proposing to their customers solutions based on the latest products, and to be updated on the latest features and technology trends that allowed them to influence on customers decision making and made Cisco the solution of choice
• Pre-sales Support: Assist partners in pre-sales activities, including building proposals, understanding licensing models, answering technical questions, and providing sales advice.
• Onsite Partner Support: Spend significant time working at partner offices, acting as an extension of their sales and technical teams and ensuring they answer customers request with solutions based on Cisco architectures.
• Presentations and Demonstrations: Deliver technical presentations, product demonstrations, and proof of concepts for Cisco networking, collaboration, and security solutions.
• Post-sales support: Help the Partner understand the Cisco TAC operation model and post-sales best practices, identify post-sales partner operation gaps, and define strategies to help them deliver better support to their customers when problems occur.
• Bid Management: Lead the technical response to partner requests for information or quotes, coordinating with Cisco's internal teams.
• Industry Knowledge: Stay current with industry trends, competitor offerings, and provide feedback to Cisco's business units on new requirements.

In this job you will be / have:

• This is a partner-focused channel sales role which requires an architectural innovator experienced in defining and developing architectures and roadmaps to solve Partner´s business problems
• As partner-focused channel sales role you will need to build a Partner enablement plan focused on helping the partner to understand the value of each solution, as well as being able to operate it and sell it.
• Building a deep consultative relationship with the Partner and the end customers in collaboration with the Cisco account teams, Business Units, and other teams to integrate replicable architectures and drive practice-specific Cisco solution designs.
• Able to drive SaaS and Software centric conversations at any level inside a customer's organization

At Cisco you will be the first to benefit from what our technology can offer. Our approach is to enable you to be flexible in how you arrange your work, making sure you give and take the best. Who You Are

Do you have experience in Sales?, Do you have a Master's degree?, * You will ideally bring 5+ years pre-sales engineering or technical customer facing experience supporting Cisco enterprise, public sector and commercial customers. Experience dealing with Partners is highly recommended.

• You will ideally have BS or MS degree in computer science, computer engineering or related discipline.
• Preferably have CCNP or CCIE certifications.
• DEVNET and programmability skills are highly desired
• Excellent written and verbal communication skills.
• Write and speak English and Spanish fluently. French speaking would be highly appreciated.

Skills

• Thorough generalist SE understanding and deep dive into some or all of the following technologies: Meraki and Catalyst SDWAN, SDLAN and wifi, ThousandEyes, understanding of our Security and Collaboration portfolios, as well as our licensing models and post-sales support processes.
• Knowledge of partner business and managed services creation lifecycle.
• Impactful verbal and written communication and strong presentation skills.
• Great relationship building skills, tenacity, resilience.
• Ability to work independently and remotely as well as with your team to accomplish objectives.
• Continuous learning and self-empowerment attitude.
• Ability to train and coach others in our enterprise technologies.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.   You must create an Indeed account before continuing to the company website to apply