IT Support Engineer

• Provide 1st/2nd line technical support to internal users
• Configure and deploy hardware for employees and freelancers
• Administer user accounts and access permissions
• Support Apple devices (macOS, iOS, tvOS)
• Manage and maintain Google Workspace environment
• Deliver remote support to UK and international teams
• Maintain accurate documentation and improve support processes
• Assist a sister company based within the same London office

Technical Environment

• Apple macOS & hardware
• JAMF (100 certified minimum; exposure to 200 level desirable)
• Google Workspace (Gmail, Drive, Groups, Calendar)
• Okta (or similar identity management tools)
• CrowdStrike Falcon
• Juniper switching & SonicWall firewalls
• Cisco Meraki access points
• Adobe Creative Cloud
• Video conferencing platforms (Google Meet, Zoom, Microsoft Teams)
• Basic Windows support, What's the role about? As our Workplace IT Support Lead, you will be responsible for leading the operational delivery of IT support across corporate and retail environments. You will ensure a high-quality, consistent end-user support experience, provide technical..., Job Description Are you looking for a new exciting opportunity working as an ICT Technician to be based near Stratford? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as well as supporting the school in improving..., My client are an award winning MSP who are seeking a highly experienced Head of Support Services to lead and scale a multi-tier IT support function in a demanding, customer-focused environment. This senior leadership role is responsible for service delivery, technical..., Job Description Devonshire Hayes have partnered with a fantastic company as they are looking to hire a talented IT Support Analyst to join their team on a 12 month initial contract. You will be tasked with, Key Responsibilities: - Active Directory Management: Provide...

• Minimum 2+ years in an IT Support role
• Strong macOS troubleshooting (GUI & terminal)
• Experience in fast-paced environments (agency/creative sector advantageous)
• Helpdesk/ticketing system experience
• Excellent communication and customer service skills
• Strong organisational and time management abilities

Desirable Skills

• Advanced JAMF or macOS MDM knowledge
• Shell scripting or automation experience
• Understanding of ISO 27001, SOC II, or similar security frameworks
• Familiarity with ITIL v4 practices

Personal Attributes

• Proactive and solutions-focused
• Strong sense of ownership and accountability
• Confident communicator with internal stakeholders
• Eager to learn and develop technical skills

• 25 days annual leave
• Pension scheme
• Life assurance
• Supportive leadership and collaborative culture
• Friendly, social working environment
• Trusted to work autonomously without micromanagement, Job Description Senior Project Manager (post-merger IT integration) 18 month contract £650 - £700 per day Inside IR35 Hybrid / London - 2 days a week in the office Background Akkodis are partnering with a highly reputable Insurance business who are looking to hire...

Senior IT Support Engineer London (Office-Based) Monday-Friday, 9:30am-6:00pmA globally established media agency with 1,000+ employees across international offices is seeking a macOS focused Senior IT Support Engineer with Jamf, Okta and Google Workspace experience to join its London team. The company is recognised for award-winning campaigns delivered to major global brands.This is an excellent opportunity for an experienced macOS and Jamf IT support professional who thrives in a creative, fast-paced environment and wants to further develop their expertise within an Apple-centric infrastructure using Jamf.The Role Working within a small IT team, you will provide high-quality end-user support across the London office and remote global users. The environment is predominantly Mac-based, and the role requires strong macOS expertise along with exposure to modern identity, security, and networking platforms such as Google Workspace and Okta.This is a fully office-based position to ensure, Randstad Digital is a leading global IT recruitment agency, looking for driven individuals to join our team. We work with a mix of the world's largest and most recognised brands as well as specialist SME clients in all sectors to support their technology innovation and...