IT Support Engineer
CV Screen Ltd
Swindon, United Kingdom
2 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Intermediate Compensation
£ 40KJob location
Swindon, United Kingdom
Tech stack
Microsoft Active Directory
Microsoft Software
Job description
- Provide first-line technical support across hardware, software, and networks
- Manage and resolve IT tickets, escalating complex issues when required
- Support system administration and assist with infrastructure tasks
- Deliver user training and guidance on IT systems and applications
- Maintain accurate documentation and contribute to knowledge sharing
Requirements
- Proven experience (4+ years) in an IT support or service desk role
- Strong knowledge of Microsoft technologies including M365 and Active Directory
- Excellent communication skills with a customer-focused approach
